Over the years, many people have asked us questions about the Tropenmuseum by post, email and phone. Answers to the most frequently asked questions are provided here. If your question is not included, please contact us using the accompanying contact form.
When is the Tropenmuseum open?
The Tropenmuseum is open from Tuesday to Sunday from 10 am to 5 pm. It is also open on Mondays on public and school holidays from 10 am to 5 pm. On public holidays different hours apply.
For more information see Hours and Admission
What COVID measures are still in place at the museum?
The current measures can be found in the visitor protocol.
Can I change my purchased tickets to another day?
Can't come on the day you bought tickets for? Send an email to firstname.lastname@example.org and we will help you move to another day. Please note that no refunds will be made for tickets already purchased.
How long will my visit take?
We noticed that most people have spent three hours taking in the information and prefer to come back again. If you visit one of the individual exhibitions, you usually spend between half an hour and an hour. This of course depends on whether you read everything, etc.
Is it possible to park close by?
Paid parking places are available in the vicinity of the museum. However, these are limited in number, so we advise visitors to use public transport.
Two parking spaces are available for the disabled in the parking lot of the adjacent Amsterdam Tropen Hotel. You can use these parking spaces by showing your disabled card. Reservation is not necessary.
What exhibitions are on at the moment?
For a survey of current and forthcoming presentations see the Agenda.
Can I take photos at the Tropenmuseum?
Photography is permitted at the Tropenmuseum, including flash photography. Tripods and selfie sticks are not allowed. Press or other professional photographers, wishing to use a tripod, can apply for permission by emailing to email@example.com.
Is it possible to do a (wedding) photo shoot or videoshoot at Tropenmuseum?
We often receive requests like these. Unfortunately we do not have enough capacity to guide and therefore we cannot fulfill these requests.
Is the Tropenmuseum accessible to wheelchair and mobility scooter users?
The Tropenmuseum is accessible to wheelchair users: there are no thresholds and an elevator gives access to all floors. The museum has several unmechanised wheelchairs for visitors. Mobility scooters are not permitted in the museum.
Read more about accessibility of the museum.
May I bring my dog to the Tropenmuseum?
Dogs or other pets are not permitted in the museum, except assistance dogs and guide dogs for the blind.
Does the museum offer guided tours?
You can book a guided tour through the museum. You can find more information here.
Can I see Tropenmuseum exhibits online?
The Tropenmuseum offers an online database of objects and photos. Information about exhibitions, literature and events relating to the Tropenmuseum is also available.
How do I receive press releases?
Press releases and visual material are available on the Press page. For other questions relating to press coverage please contact the museum via firstname.lastname@example.org.
Are there jobs or internships available at the Tropenmuseum, where do I find vacancies?
Tropenmuseum vacancies are advertised in Dutch on the Job vacancies page.
I own an exclusive object. Can the Tropenmuseum appraise it?
The Tropenmuseum does not appraise objects.
Can I get vaccinations, medication and/or medical advice about tropical countries at the Tropenmuseum?
The Tropenmuseum provides no vaccinations nor medical advice about vaccinations. Contact one of the following organisations:
- Tropencentrum AMC (in Dutch)
- Landelijk Coördinatiecentrum Reizigersadvisering (LCR) www.lcr.nl (in Dutch)
- Havenziekenhuis Travel Clinic
- Leids Universitair Medisch Centrum (LUMC) (in Dutch)
- All local Community Health Services GGD
Does the Tropenmuseum do genealogical research?
The Tropenmuseum does not do genealogy research. You can contact:
- National Archives in The Hague
- Roosje Roos - genealogical research: www.roosjeroos.nl (in Dutch)